Spa 101

 

How to Spa


Please arrive at least 15 minutes prior to your service to allow enough time to check in and relax in our spa lounge. Lockers are provided however, we recommend leaving valuables at home. Please inform your therapist of any injuries, surgeries, or medical conditions as some treatments may be contraindicated.

Undress to your level of comfort. Our therapists use modest draping techniques to ensure that your comfort is always maintained.

Please turn off cell phones and pages as you enter the spa.

Spa Q &A


I'm new at this- what do I do first? Try the Simply Your Sampler - a great intro to spa culture.

Are spa packages available for groups?  Yes!  Please contact us to help determine the type of services you need. 

What if I need to cancel or I arrive late?  If a cancellation is inevitable, we understand. However If you wish to cancel or reschedule your treatment(s), we kindly ask for a 24-hour advance notice, 48-hour for a Monday appointment.  If you do not notify us of your cancellation or are a "no-show" for your appointment, your credit card will be charged 50% of the service dollar for which you were scheduled. 

If you arrive late for your appointment, the practitioner reserves the right to reduce the length of your session. You will be responsible for the total fee of your treatment scheduled.

* Please note that a credit card confirmation or gift certificate number will be required at time of booking.

Is gratuity included? For your convenience you may elect to add a gratuity to your services.  For those new to spa culture, customary gratuity is 15% of the service dollar. We will automatically add a 15% gratuity to all groups and parties. 

Do you take any appointments outside of your normal business hours?  Yes! Our normal business hours are Monday thru Saturday from 9:00am-6:00pm.  We do however take appointments on Sundays and after hours by request and for pre-scheduled appointments only.  Please contact us for availability.

Do you accept Spa Finder Gift Certificates & Gift Cards? Yes!  We accept all Spa Finder Gift Certificates and Gift Cards as well as Spa Wish Gift Certificates and Gift Cards. 

Do you offer a referal program?  Absolutely.  We value our clientele.  We are grateful for and appreciate your referrals. The greatest compliment we can receive is a referral from a current client.  As a result we have a Refer a Friend Program.  You will be provided a card that you may give to friends.  Simply put your name and phone number on the back of the card.  Your friend, the new client, must bring the card with them to their first appointment.  The new client will receive $5.00 off their service and you, the referring friend, will also receive a $5.00 voucher to use on your next appointment.  Refer as many friends as you would like and your referral account goes up and up.  Stop by the spa and pick up the referral cards and start growing your spa account today.

Where can I learn more about treatments and helpful tips to improve my relaxation, wellness and beauty?  Simply Your Spa has just launched a blog site in which our therapists provide information to our clients about spa treatments, skin care techniques and products in order to help you take better care of yourself.  You can find our new blog at www.simplyyourspa.blogspot.com